Brand's Shopper
Tax included
Shipping & Delivery
Free shipping on domestic (Japan) orders of ¥11,000 (tax included) or more.
We ship internationally via DHL and EMS, with rates calculated by region.
Customs Duties & Taxes (International Orders Only)
Customs duties, taxes, and brokerage fees may be charged upon delivery for international shipments. These fees are set by the destination country’s customs office and are the sole responsibility of the recipient (customer). For details, please contact your local customs office.
Policy on Under-valuation
For international shipments, we do not declare a value lower than the actual purchase price (under-valuation). This practice violates the laws and regulations of each country and cannot be accommodated under any circumstances.
Stock Availability
Because our online inventory is shared with our physical stores, items may occasionally be out of stock depending on the timing of your order. Thank you for your understanding.
Cancellations & Changes
Once an order has shipped, we cannot accept cancellations or changes (including color, size, or model). Please review your order carefully before completing your purchase.
Pre-order Items
Pre-order items cannot be paid for in the same transaction as other items. Please place separate orders.
Product Images & Colors
Because the images shown use samples, the actual specifications and finish may differ slightly. Colors may also appear different depending on the photography conditions or your monitor.
Returns & Exchanges
For details, please see our HELP page.
Characteristics of Natural Materials
The leather portions use genuine hide, so the surface may show wrinkles or fine scratches. These are inherent characteristics of natural leather, not manufacturing defects.
Individual Differences
Slight color unevenness between parts, due to the nature of the dye, and the distinct character of each piece are part of the material’s appeal. Enjoy them as proof of a one-of-a-kind product, along with the way it ages over time.
Differences from the Images
Because the images shown use samples, the fine specifications of the actual product may differ slightly. Colors may also appear different depending on your monitor or the lighting when the photos were taken.
To enjoy your item for many years, please keep the following in mind.
Everyday care:
・After wearing, air the garment in the shade in a well-ventilated place.
・Apply a small amount of leather cream to the leather parts only when they seem dry.
Storage:
・Avoid humidity and store on a thick hanger.
・For long-term storage, remove any plastic bag and keep the garment in a breathable cover such as a non-woven garment bag.
Cleaning:
・Avoid washing at home; please consult a trusted cleaner experienced with leather and down products.
・If the garment gets wet, promptly blot the moisture with a dry cloth and let it air dry.
*For details, please see our Maintenance Guide.
If you have any questions about product specifications, detailed fit, or stock availability, please feel free to contact us. You can reach us through our CONTACT page or via chat support.