Thank you very much for your continued support.
We are writing to inform you of a recent technical issue where automated "Delivered" notifications were sent in error for past orders following a system update.
We sincerely apologize for any concern or confusion this may have caused. Please be assured that these emails were sent due to a system glitch; there will be no duplicate shipments, and no additional charges will be made.
The system has been fully restored, and our operations are back to normal. We are committed to strengthening our management processes to ensure this does not happen again.
Thank you for your ongoing patronage and understanding.
